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		Sarbanes Oxley
		Basel II
		Operational Risk
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		ISO 9000 / ISO 14000

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Customer Care

Optial is committed to ensuring customer satisfaction by offering the highest standards in technical support, delivered professionally and efficiently at all times. We have developed a range of tools to assist you, complemented by a dedicated support team that can be contacted electronically or by telephone.

The Optial Customer Care site is the fastest and easiest way to process your support requirements. Technical support staff are automatically notified of any new requests logged on the site. Optial Customer Care also provides a searchable Knowledge base of information on specific issues and solutions to common errors.

Optial applications include context-sensitive help throughout, which provides a quick and easy guide to system functionality. We also maintain an online list of frequently asked questions.

Press Releases

Press Release: Largest Operational Risk Management System Implementation now live at SEB with Optial

Press Release: Operational Risk Survey of City Institutions

Press Release: Chartered Management Institute Survey on Operational Risk

Press Release: Major Scandinavian Bank chooses Optial for Operational Risk Management

Press Release: Standard Chartered Bank adopts the Optial platform.

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Operational Risk Management

Sarbanes Oxley

Environmental Health and Safety (EHS)

Compliance Risk Management

Optial Solutions

The Compliance Circle

Informed Process

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