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Georgian Bank Goes Live with Optial

  • matthart2
  • Apr 15
  • 2 min read

Updated: Aug 18

Optial’s GRC platform has been selected by a Georgian bank, headquartered in Tbilisi and operating across West & Central Asia and Eastern Europe, joining Optial’s growing list of banking clients in the region.


 From Kick-Off to Continued Support: A Scalable GRC Success Story
 From Kick-Off to Continued Support: A Scalable GRC Success Story

Based on Optial’s GRC SmartStart solution with Risk Management, Compliance Management and Incident Management modules, the bank worked closely with Optial’s team of experts to extensively reconfigure the platform to meet their requirements and provide a GRC solution that reflects the way their business and its subsidiaries work.


Diagram showing a custom GRC workflow integration. On the left, a secure link allows a user to submit a form in a custom data capture workflow. This feeds into selected modules: Incident, Compliance, and Risk. The Risk and Incident modules are custom configured and connect to tailored risk control workflows.
Custom-Configured Modules Seamlessly Integrated with the Bank’s Existing Processes

Some of the new configuration included:

  • Reconfiguring Optial’s standard Risk Management module to reflect the bank’s risk control assessment processes and workflows

  • Additional data capture in the Incident Management module to allow the bank to record all relevant data on incidents submitted by users throughout the business using web-based forms

  • Multiple custom reports to reflect these configuration changes and to track trends, compliance status, and risk exposure, ensuring informed decision-making at all levels in the organisation


About GRC SmartStart


Our integrated modules offer a flexible and comprehensive platform for managing risk, compliance, and internal controls. With selectable modules that link together, you can build the best solution tailored to your needs. Each module provides focused insights and supports effective workflows and processes—empowering proactive decision-making, enhancing operational efficiency, and ensuring robust governance across your organisation. Where the standard Optial module does not exactly match business requirements, Optial's platform-integrated Configuration feature provides what the business wants.


About Optial


For over 20 years, clients have turned to Optial for GRC solutions across industries and geographies. Our GRC platform is the standard regardless of regulatory or compliance changes, because of the powerful and innovative technology it is built upon.

We have a proven track record of successful implementations, moving seamlessly to platform support. Whether you require 10 seats or over 20,000 seats, our mission is to provide you with the highest level of software solutions (product and services) to meet your GRC requirements.

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