Client Success and Case Studies

From 1,000 listed companies to 100,000+ businesses: how Provision 29 requirements are moving downstream through supply chains, creating new governance expectations across industries.

Disruption isn’t a matter of if but when. Optial’s Business Continuity Management solution gives organisations a structured, scalable way to prepare, respond and recover. Centralise plans and incident playbooks, run BIAs, map critical dependencies and third parties, and run exercises to validate readiness. Capture lessons learned to drive continuous improvement. The result: faster recovery and reduced downtime, stronger alignment with ISO 22301/NIST, sharper crisis decision-m

Optial delivered a new enhancement release for a Swedish bank operating across the Nordics, Baltics, Germany and the UK. The project brought approval and exemption processes for internal controls into Optial, enabling automated workflow assignments and notification emails so users work in one system end-to-end. The team also upgraded to the latest platform and refined risk and incident management with overdue handling, new signatory fields, revised roles and permissions, and

Audits are more than a compliance checkpoint—they’re a lever for transparency and improvement. Optial’s Audit Management module unites planning, evidence capture, action tracking, and reporting in one workspace. Standardise checklists, assign owners, automate reminders, and visualise trends with dashboards and heat maps to close gaps faster and build stronger controls across your GRC program.

Optial has introduced a major release for a long-standing professional services client, featuring automated compliance checklists attached to controls. The enhancements streamline risk management, improve workflows, expand reporting, and deliver a more tailored user experience—marking over a decade of partnership and innovation.